We deeply empathize with your concerns regarding the pool, and we want you to know that your sentiments resonate with every member of our community. Presently, we are dedicatedly collaborating with our pool management and repair partners to expedite the resolution process promptly. While we regret to inform you that none of our vendors have provided us with a definitive timeline, rest assured, the board is actively pursuing every avenue to ensure the swiftest resolution possible.

The issue primarily revolves around the malfunction of the pumps in the pump room, a problem that regrettably only manifested upon the pool’s opening day. Despite our proactive efforts, all indications from our vendors suggest that this was an unforeseeable occurrence beyond our immediate control.

We recognize that this news may not be what you hoped for, but please know that the board is tirelessly committed to rectifying the situation. Your patience and understanding during this challenging time are greatly appreciated as we strive to reopen the pool at the earliest opportunity.

Thank you once again for your patience and cooperation.

Warm regards,
Saratoga Woods HOA Board of Directors